Final Call for IELA Members to participate before April 21st!
Time is running out! Seize the chance to contribute to the 2023 IELA Standards of Performance Survey. Reflect on your partners’ 2023 performance, assess your team’s industry service, and amplify the IELA community’s growth. Your feedback is pivotal.
Why Participate?
This survey, “For the Members’’ and “By the Members,” empowers IELA to enhance services, fostering excellence collectively.
Uncover the Impact:
Your insights uplift the entire IELA community, boosting excellence and making a global industry impact. Your participation is a catalyst for advancing industry standards.
Access the Survey:
Log into your private area and access the section SURVEY. Remember that only one person per IELA Member company (usually the ADMIN ACCOUNT) has the rights to fill in the survey. And don’t forget to click “Finish” after giving your ratings to ensure your vote counts.
Don’t Forget the Awards! To be in the running for an IELA Award (Export, Domestic and On-site), ensure you review at least 1 other IELA Member and gather feedback from at least 7 other IELA Members. Seize the opportunity to lead and make a positive impact!
The IELA Standards Survey is divided into three categories:
Domestic Agent:
The Domestic Agent is responsible for transporting cargo from the port of arrival in the destination country to the venue including all necessary customs formalities. He is also responsible to return the cargo to the country of origin after the event.
Export Agent:
The Export Agents represent the exhibitor as cargo moves from the country of origin to the international destination. He also consults the exhibitor on customs documents and gives instructions to domestic agents on disposal of cargo after the exhibition.
On-Site Agent:
The Onsite Agent receives an official appointment from the exhibition organiser and/or venue and is responsible for the transportation onto the booth such as all on-site handling and lifting including storage of empties/full cargo during the Event.
At the Standards and Customs Working Group we help the IELA community understand how they can improve through the performance survey and reward the best performing agents.
Plus we assemble guidelines and white papers which again help agents throughout the world in being better prepared for any show on the globe. Come join us as we need your help to make this continuous, tiresome, and ever-learning process easier.
“The survey is not just a task, it’s a collective effort, ‘For the People’ and ‘By the People’. This ensures you receive exceptional services from partners dedicated to excellence”. RENÉ CARVAJAL, CHAIRPERSON OF THE STANDARDS & CUSTOMS WORKING GROUP. NAIB GROUP, MEXICO
“Your voice is the driving force behind industry improvements, making collaboration have an even greater impact”. RYU ISHIDA, VICE-CHAIRPERSON OF THE STANDARDS & CUSTOMS WORKING GROUP. ISHIKAWA-GUMI, LTD, JAPAN
“Your feedback is your power. The IELA Survey is more than just a form - it’s a unique chance to provide honest and genuine feedback to your partners”. UJJWAL GUPTA, VICE-CHAIRPERSON OF THE STANDARDS & CUSTOMS WORKING GROUP. BIG LOGISTICS INDIA (BRIGHT INDIA GROUP), INDIA
Let’s make the 2023 IELA Standards of Performance Survey a resounding success!
JOIN THE MOMENTUM: Act now; participate before April 21st. Thanks to the IELA Standards & Customs Working Group for making this possible!
BE AN ACTIVE MEMBER: Be an active participant in the IELA Standards of Performance Survey before April 21st, and magnify your impact on the global industry.
A big thank you to the IELA Standards & Customs Working Group for making this initiative possible another year!
